Reference

How b4ufly Handles Your Personal Data

This Privacy Policy explains exactly what personal data we collect when you open an account, how we use it, and the controls you have over it.

Data You ControlTransparent CollectionSecure RetentionClear Contact PathIndia-Focused Practices
b4ufly How b4ufly Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

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Email Our Data Team

Send a written request to our dedicated privacy address for any data access, correction or deletion query. We acknowledge all requests within 48 hours and aim to resolve them within 15 working days.

Live Chat Support

Our support agents are available via live chat to direct your privacy concern to the right team. Chat is available daily; for formal data requests we will ask you to follow up in writing for our records.

Postal Address

For formal notices or legal correspondence relating to this Privacy Policy, you may write to our registered address. Include your account reference so we can locate your data record and respond accurately.

HOW WE PROTECT YOUR DATA

Data Handling, Cookies and Account Security at b4ufly

Every layer of our data practice — from the moment you enter your UPI handle to the day you close your account — is designed to keep your information accurate, limited in…

Data We Collect

We collect your name, email address, phone number, payment method identifiers and gameplay session logs. Nothing beyond what is required to verify your account, process your deposits and keep your session history is stored on our servers.

Cookie Practice

We use session cookies to keep you logged in and analytical cookies to understand how pages are used. You can adjust cookie preferences in your browser at any time; disabling analytical cookies does not affect your ability to access your account.

Account Security

Passwords are stored as salted hashes — never in plain text. Sensitive account actions such as withdrawal requests trigger a secondary verification step sent to your registered phone number or email address before any change takes effect.

Retention Periods

We keep your account data for as long as your account remains active and for a defined period after closure, as required by applicable financial regulations. Transaction records linked to UPI, Paytm or PhonePe are retained for the period mandated by payment-network rules.

Third-Party Sharing

Your data is shared only with payment processors (UPI networks, Paytm, PhonePe), identity-verification services where required by law, and our hosting infrastructure. We contractually require all processors to protect your data at the same standard we apply.

Requesting Changes

You may request access to, correction of, or deletion of your personal data at any time by contacting our privacy team. We will confirm the action taken in writing; deletion requests are completed within 30 days unless a legal retention obligation applies.

Common Questions About Your Data at b4ufly

The answers below cover the most common questions we receive about how personal data is handled, what rights you hold and how to exercise them. If your question is not here, reach our privacy team directly.

We collect your full name, email address, phone number, date of birth and the payment identifiers you use — such as your UPI handle or Paytm number. Device data like IP address and browser type is logged automatically during each session.

Payment transactions are processed by the relevant gateway — UPI networks, Paytm or PhonePe. We store only a transaction reference and amount on our end; your full payment credentials never pass through our servers in unencrypted form.

Yes. Email our privacy team with your account reference and a data-access request. We will compile a summary of the personal data we hold and deliver it to your registered email address within 15 working days of receiving your request.

Send a deletion request to our privacy contact address. We will remove your personal data within 30 days, except where financial regulations require us to retain transaction records for a specified period after account closure.

No. We do not sell or rent your personal data to third-party marketers. Data is shared only with payment processors, legally mandated verification services, and our secure hosting providers, all of whom are contractually bound to our data standards.

Session cookies are required for you to stay logged in; analytical cookies help us improve the platform. You can disable analytical cookies via your browser settings without losing access to your account or any of its features.

Write to our dedicated privacy team by email or post using the contact details in the Privacy Contact section above. Include your registered email and account reference so we can locate your record and respond accurately within the stated timeframe.